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Preventing appointments in Blockout areas
Posted: Sat Jun 02, 2012 2:00 am
by glamorgan
Hi
When we create a Blockout area in the appointment screen, can we prevent the user from creating an appointment in the blocked area?
Re: Preventing appointments in Blockout areas
Posted: Sat Jun 02, 2012 10:34 am
by drtech
no...that is just a guide...place a "note" appt for a fake pt named "Block" is what we do...works well for what you want.
Re: Preventing appointments in Blockout areas
Posted: Sat Jun 02, 2012 2:45 pm
by jordansparks
You probably want feature request #1464: Appt blockouts enforce only certain procedure codes or appt types. Or you might want to block appointments entirely, which would be request #2394.
Re: Preventing appointments in Blockout areas
Posted: Sun Jun 03, 2012 6:23 am
by glamorgan
Thanks, any time frame for these two requests? are you implementing them? how soon?
Re: Preventing appointments in Blockout areas
Posted: Mon Jun 04, 2012 6:38 pm
by jordansparks
No, there is never any timeframe on any request. Every time we try to give an estimate, we get it wrong 100% of the time. It's partly based on demand, so be sure to vote for your priorities.
Re: Preventing appointments in Blockout areas
Posted: Wed Jun 06, 2012 6:44 pm
by B.Thomas
That would be a nice feature to only allow the designated appointment in the blockout. As for now it is a training and management issue. When I see someone book the wrong type of appointment in the block I use the audit trail to determine who did it, then discuss the importance of staying within the blockouts to keep the clinic running smooth.