error 24 & error 17
Posted: Wed Aug 03, 2011 11:05 am
We are getting these errors several times a day. Error 24 usually can quit & then log back in Error 17 have to shut system down & restart. Anything on this??
Newer versions of Open Dental are having issues with older versions of MySQL. A typical error is "Error 17", and it might happen a few times per day, requiring restarting the MySQL service each time. Since the errors are coming from MySQL rather than Open Dental, the only way to get the bug fix is to upgrade MySQL.
See the Open Dental website for updating instructions: http://opendental.com/manual/mysql55.html