Missing Setup.exe for re-install
Posted: Tue Aug 17, 2010 5:10 pm
Hello,
I am the IT person for an OpenDental customer, and am trying to help him do a DR Test (for both peace of mind, and as a dry run for the 7.0 verison upgrade).
I have setup a test server, and have recovered the backups. I have discovered though that the setup.exe that I think is supposed to reside in the AtoZ folders is missing.
We are currently running version 6.7.32.00. I have found the trialversion installer (for 6.2.7) that appears to have been used in the "initial" install. I have installed the 6.2.7 trial; but cannot upgrade it (assuming because it isn't licensed.)
Is there a way I can download an installer or setup for the version I am running now? My client has support and I can contact them. I am after support hours, and hoping to leverage the knowledge of the forum. My goal is to install this version in my test environment and validate we can recover, and to verify that we can rollback from our version 7 upgrade should something go awry.
Any help is much appreciated.
Thanks!
Arron
I am the IT person for an OpenDental customer, and am trying to help him do a DR Test (for both peace of mind, and as a dry run for the 7.0 verison upgrade).
I have setup a test server, and have recovered the backups. I have discovered though that the setup.exe that I think is supposed to reside in the AtoZ folders is missing.
We are currently running version 6.7.32.00. I have found the trialversion installer (for 6.2.7) that appears to have been used in the "initial" install. I have installed the 6.2.7 trial; but cannot upgrade it (assuming because it isn't licensed.)
Is there a way I can download an installer or setup for the version I am running now? My client has support and I can contact them. I am after support hours, and hoping to leverage the knowledge of the forum. My goal is to install this version in my test environment and validate we can recover, and to verify that we can rollback from our version 7 upgrade should something go awry.
Any help is much appreciated.
Thanks!
Arron