Page 1 of 1

Warning for bad debt accounts

Posted: Tue Jul 13, 2010 5:12 am
by wjstarck
Short of creating a popup, is there a way to warn the front if a bad debt patient tries to schedule an appointment?

Re: Warning for bad debt accounts

Posted: Tue Jul 13, 2010 5:31 am
by Rickliftig
Bill - I forgot what feature request it was, but I think this could be handled pretty easily if the patient name could be color coded. In this case, obviously "red". But I can see this being used for other statuses: when you're covering for another Dr. and you only see that patient once; shared patients (like alternating perio recall); frequently late,resceduled or broken appointment.

This was a great feature of my old PMS program and I miss it. It's fast and intuitive.

Re: Warning for bad debt accounts

Posted: Tue Jul 13, 2010 6:54 am
by wjstarck
Rick-

A staff member that worked in another office previously mentioned that in (I think it was) Eaglesoft, appointments could not be made by the front for a patient that was a 'bad debt'. That would be nice.