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Trouble using Perio code 4342 using Emdeon to process claims

Posted: Tue Sep 25, 2007 8:09 am
by ttoureno
Just wondering if anyone has been having problems submitting 4342 and using the tooth # range when submitting thru Emdeon. It seems all the claims I submit to metlife are being denied when it goes thru their end they all show up as UL???Do I have to change something on Open dental?

Posted: Tue Sep 25, 2007 8:56 am
by jordansparks
How about changing the treatment area from a tooth range to a quadrant? You can do that from http://www.open-dent.com/manual/procedurecodeedit.html