SRP Quadrant isn't added to ins claim

For users or potential users.
Post Reply
afeuer
Posts: 94
Joined: Tue Aug 26, 2008 8:45 pm

SRP Quadrant isn't added to ins claim

Post by afeuer »

When we create an insurance claim for SRP the quadrant doesn't seem to be added to the claim. We've been manually adding it to the claim notes since some of our insurance companies want to know what quadrants were done. Anything I'm missing? Thanks.
User avatar
jordansparks
Site Admin
Posts: 5776
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
Contact:

Re: SRP Quadrant isn't added to ins claim

Post by jordansparks »

We definitely do add quadrant to the claim. See:
http://www.opendental.com/manual/eclaim ... ities.html
It's still a mystery why they're being rejected.
Jordan Sparks, DMD
http://www.opendental.com
afeuer
Posts: 94
Joined: Tue Aug 26, 2008 8:45 pm

Re: SRP Quadrant isn't added to ins claim

Post by afeuer »

Well, I guess I should have looked at the documentation. It's just an insurance company error. I'm pretty sure they do that on purpose...
Post Reply