Page 1 of 1
Trojan
Posted: Wed May 20, 2009 4:48 am
by fishdrzig
Any offices using this with OD?
Re: Trojan
Posted: Wed May 20, 2009 7:25 am
by wjstarck
We are using it....what would you like to know?
Re: Trojan
Posted: Wed May 20, 2009 9:37 am
by fishdrzig
Thanks for asking.
1. Well, I guess what I need to know is if it works seamlessly with OD or are there bugs?
2. Is it worth the money?
I guess just your experience with it, thanks
Re: Trojan
Posted: Sat May 30, 2009 1:54 am
by fishdrzig
Bill
Are you out there?
Re: Trojan
Posted: Mon Jun 01, 2009 11:44 am
by wjstarck
Ah, sorry, missed your repost.
I asked the ladies at the front desk today and they said they are very happy with it. Trojan (the company) is very communicative, and yes, it integrates directly with OD. Just click the Trojan button (it's mid way down the page on the right hand side) in the account module, and fill in the amount to be sent to collections. There is a flat fee of about $13.00 per account sent. No bugs so far.
Re: Trojan
Posted: Mon Jun 01, 2009 11:47 am
by fishdrzig
How about the use of the Trojan program for the insurance benefits, this is what I was more interested in? Thanks
Re: Trojan
Posted: Thu Jun 04, 2009 8:33 am
by wjstarck
Sorry, all we use is the collection aspect.
FWIW, we have used other benefits programs in the past (Insurance Answers Plus to name one) and have always been disappointed. Seems like we were always having to pick up the phone anyways. Now maybe that was because I'm an OMS, so maybe someone else can chime in.