Open Dental Forum

I am going to resend the statement not paid. I found the due date is recalculated. I want to empahsize that it is past due. For example, the last staement has due date of 2/10/2009. Now the newly generated statement has a due date in March. I don't want to give the impression that due date will move if you don't pay. How can I generate a new statement with a fixed due date? How do you guys deal with this situation? Thanks.

Well, you would typically send a new statement instead of resending an old one. And on the new statement, you would use Bold Red dunning messages to get your point across. You can globally change the due date to show due on receipt in the module setup screen. Manually setting due dates on individual statements would be a feature request.