Open Dental Forum

Using 5.8.2, trying to print a referral slip to an Oki B4350n causes errors in Vista and XP. From Vista, using the PS driver gets "invalid data." With the PCL driver, message on printer display says, "Change paper to custom/plain; Tray 1 size mismatch." On XP, using the PCL driver just causes a spooler error (spoolsv.exe), along with an "unhandled exception" in OD. However, using Vista and a brand new color Oki C5650n, it prints. Seems to be a little bit older driver not being able to interpret the size of the document. Although the B4350 is not really that old of a printer. Printers have regular letter-size paper and are set for the same; is it necessary to set it differently?

Hmm. I guess we are setting papersize to whatever the sheet is. That does seem unnecessary. I don't have any way to test it since I don't get such a malfunction, but I can change the code to skip the size setting, and we'll see if it helps. We will continue to set the landscape flag to match the sheet. Thanks for letting us know.

Thanks, will watch for the commit and try it out.

Yep, that fixed it.