Issue with Blockout Period Not Preventing Appointment Creation

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Ummehani
Posts: 19
Joined: Fri May 24, 2024 2:27 am

Issue with Blockout Period Not Preventing Appointment Creation

Post by Ummehani »

I’m experiencing an issue with the blockout feature in OpenDental. Despite creating a blockout period, I am still able to book appointments within that blockout time, both from the appointment view in the OpenDental software and via the API.

Is there a setting I may have missed to prevent booking appointments during a blockout period? How can I ensure that appointments cannot be scheduled during a blockout period?

Any guidance or solutions would be greatly appreciated.

Thank you!
Tom Zaccaria
Posts: 366
Joined: Mon Feb 25, 2008 3:09 am

Re: Issue with Blockout Period Not Preventing Appointment Creation

Post by Tom Zaccaria »

Try this,

Setup, Definitions, Blockout Types
Double click on Blockout you are using and Edit the Blockout Type.
Then change the Usage

drtmz
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