Hi, We recently updated our COVID questionnaire form. When we open the web form from our website the PNG logo now has a black background instead of the transparent background. This worked fine before. When we import a filled out web form into OD the PNG logo shows correctly and if we open a new form through OD in the office it also shows correctly.
Regards,
Scott
Web Forms - Transparent PNG logo
Web Forms - Transparent PNG logo
Good Bye Softdent!!
Re: Web Forms - Transparent PNG logo
Hello Scott. I searched our documentation, but I couldn't find any record of this problem occurring for other customers. I would like one of our Support Technicians to assist you in troubleshooting this problem. You can call 503-363-5432 to get in touch with a Support Technician or see our Contact page for other ways to reach us, https://www.opendental.com/contact.html.