Login window out of focus. Bug?

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ForrestGumpDDS
Posts: 177
Joined: Fri Oct 14, 2011 3:31 pm

Login window out of focus. Bug?

Post by ForrestGumpDDS » Fri Mar 09, 2018 5:15 pm

When I start OD, it brings the login window. In the past I believe I could just go ahead and type the password and it will go straight in. My login entry is at the top, so it was selected automatically upon start. All I needed was to add the password.
Now, the password goes nowhere, unless I pick up the mouse and click on the log in window. It seems like the log in window stays on top of the main OD window, but surrenders the focus to the main window and causes such behavior.
Not critical at all, but pretty annoying at times.

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cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Login window out of focus. Bug?

Post by cmcgehee » Sat Mar 10, 2018 1:08 pm

That would be a bug if it happens consistently. I haven't been able to get this to happen, so why don't you call in to support to see if we can figure out what's causing this.
Chris McGehee
Open Dental Software
http://www.opendental.com

Pruce Dental
Posts: 290
Joined: Tue Feb 09, 2010 2:39 pm
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Re: Login window out of focus. Bug?

Post by Pruce Dental » Mon Mar 12, 2018 1:56 pm

This bug happens consistently for me as well...Have been seeing this for a very long time..It is probably in the last stable version as well...
Robert L. Pruce, DMD
www.prucedental.com

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cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Login window out of focus. Bug?

Post by cmcgehee » Mon Mar 12, 2018 2:42 pm

Does this happen only when Open Dental is starting up, or does it also happen after clicking the "Log Off" menu item?
Chris McGehee
Open Dental Software
http://www.opendental.com

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Login window out of focus. Bug?

Post by Tom Zaccaria » Mon Mar 12, 2018 5:04 pm

Me too. On startup. I have to click the OD window to get focus and then it will let me enter my password and start. Otherwise nothing.
Thought it was fixed but so far not so lucky.

drtmz
Version 17.3.66

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jsalmon
Posts: 1551
Joined: Tue Nov 30, 2010 12:33 pm
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Re: Login window out of focus. Bug?

Post by jsalmon » Tue Mar 13, 2018 10:56 am

I submitted a bug ticket for this and will get back with an update as soon as possible.
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

andrewd
Posts: 6
Joined: Thu Mar 22, 2018 1:37 pm

Re: Login window out of focus. Bug?

Post by andrewd » Fri Mar 23, 2018 6:06 am

We have submitted a fix for this issue in version 17.4.46 when it releases shortly.

ForrestGumpDDS
Posts: 177
Joined: Fri Oct 14, 2011 3:31 pm

Re: Login window out of focus. Bug?

Post by ForrestGumpDDS » Fri Apr 06, 2018 3:28 pm

cmcgehee wrote:Does this happen only when Open Dental is starting up, or does it also happen after clicking the "Log Off" menu item?
Only on a startup.
I notice there was the answer from Jason after that.
Thank you

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