controlled substances printing
controlled substances printing
Is there a way to assign 1 particular printer to print all of the controlled substances? Since you have the check box Can you give it the ability to assign a printer to that Rx.
Re: controlled substances printing
You can set controlled prescriptions to print to a particular printer, yes: http://opendental.com/manual/printersetup.html
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Arna Meyer
Arna Meyer
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Re: controlled substances printing
Speaking of which, is there any way to not allow my hygienist's name to show up in prescriptions? We are having the issue now of my DA's printing a script but it's coming out as my hygienist's provider ID. Can I remove her from being an option?
Re: controlled substances printing
I suspect your Hygienist is not set up as a secondary provider in Lists > Providers.
Entropy isn't what it used to be...
Arna Meyer
Arna Meyer
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Re: controlled substances printing
The box marked "Secondary provider (hyg)" is checked. If I uncheck it will it not allow her to be on the prescription?Arna wrote:I suspect your Hygienist is not set up as a secondary provider in Lists > Providers.
Re: controlled substances printing
Hrm. Open Dental will typically assign prescriptions to the non-secondary providers first. Is the hygienist being set as the primary provider for appointments in your practice?
Entropy isn't what it used to be...
Arna Meyer
Arna Meyer
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Re: controlled substances printing
I don't think so? When I double click a hygiene appointment it lists me as the Provider and her as the Hygienist and the checkbox below that Is Hygiene is checked. Is that what you're referring to?Arna wrote:Hrm. Open Dental will typically assign prescriptions to the non-secondary providers first. Is the hygienist being set as the primary provider for appointments in your practice?
Re: controlled substances printing
Yes.Mgostigian wrote:I don't think so? When I double click a hygiene appointment it lists me as the Provider and her as the Hygienist and the checkbox below that Is Hygiene is checked. Is that what you're referring to?Arna wrote:Hrm. Open Dental will typically assign prescriptions to the non-secondary providers first. Is the hygienist being set as the primary provider for appointments in your practice?
I think I'd like someone to take a look at what you're referring to. At your convenience, please give support a call to troubleshoot.
Entropy isn't what it used to be...
Arna Meyer
Arna Meyer
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- Posts: 37
- Joined: Fri Mar 18, 2016 7:52 am
Re: controlled substances printing
I have not contacted support yet but we noticed it again yesterday. When my hygienist is logged in, she went to print a script for amoxicillin pre-med for a patient and it defaulted to her provider ID. I am not sure why Open Dental even allows a hygienist to be an option to have their name on a prescription, seeing as how in Florida hygienists are not allowed to rx medications.
Re: controlled substances printing
From a prescribing standpoint, it does sound out of the ordinary. If you have verified that your hygienist is setup as a secondary provider under Lists>Providers, I will have to agree with Arna. To troubleshoot what is taking place one of our staff will need to get connected if you have time to call in.