Hi,
After upgrading from 15.2 to 16.1 and trying to load the Setup->Module Preferences I get the "Error loading module preferences. Run database maintenance and try again". Run the above and everything looks ok. No issues with mysql either. Anyone having any ideas why?
Error loading Module Preferences after upgrade to 16.1.27
Re: Error loading Module Preferences after upgrade to 16.1.2
Did you run the database maintenance and try again?
Entropy isn't what it used to be...
Arna Meyer
Arna Meyer
Re: Error loading Module Preferences after upgrade to 16.1.2
Couple of times, but no problems where found. Tried the SQLyog Tools and found no errors.
Re: Error loading Module Preferences after upgrade to 16.1.2
I'm assuming you ran the fix tool, not just the check tool, correct?
Entropy isn't what it used to be...
Arna Meyer
Arna Meyer
Re: Error loading Module Preferences after upgrade to 16.1.2
This error can occur if a preference is missing from your database. This may have happened if the convert script did not execute properly. To find out what the error is exactly, we will need a copy of your database. When you have some time, please call Open Dental support so that we can troubleshoot your database.
Re: Error loading Module Preferences after upgrade to 16.1.2
You were right. I run the update again on the backup database and it fixed it. It is working now.