Text Messaging

[MKM]

Still trying to find a viable texting solution for confirming appointments.
We are using the workaround of the cell number in email format (ie 3301111111j@vtext.com) in the email field.
This is definitely not ideal for many reasons.
I contacted Call Fire. Jacob in their sales department told me patients only have a 3 hour window to reply to a text. After that 3 hours they can't reply. Obviously, if this is the case, Call Fire is not a solution either.
Not really interested in paying several hundred a month on Demandforce or Lighthouse.
Any other programs people are using out there for texting confirmations?

[drtech]

I started using google voice. Works great for non bulk texting.

[MKM]

I hesitate to use google for anything patient related...privacy concerns.

[brandonj]

We're using Sendhub. Works a lot like Google Voice. Not ideal since it requires front office staff to send messages manually, but it's very reliable.

http://www.sendhub.com

TeleVox is another company I was looking at. Got pulled away to another project before I could investigate it thoroughly.

http://www.televox.com/text-messages/

[irfan]

Would love to know as well. Right now we use lighthouse, it's expensive.

[ShebDent]

We are trying Call Fire right now. So far so good with sending out text messages.
Cost is $0.03 per text, so if the patients confirms back with a "C" it is $0.06 per patient appointment.
There is a program link with OD and Call Fire has been very helpful!

[rhaber123]

DataPilot Tether Hotspot Software ($25) http://www.datapilot.com/datapilot_page ... ontent.asp
DataPilot Hotspot is compatible with all Blackberry, Android, and Windows Mobile cell phones. Works with ALL Carriers.

This is a program that will be installed on your computer or laptop that allows you to use your phone internet to go online on your laptop or computer without the need of a hotspot..

When you buy the software, you will get 2 programs, Datapilot 7 and PdaNet (I have an Android cell phone)

Datapilot 7 will configure your computer to find the phone. DATAPILOT 7 is a great software to back up all of your cellphone data, images, sms, calendar, etc.......
PdaNet will allow your computer to use your phone internet to go online (tethering)

The advantage of PdaNet, once installed on your computer, it has also a feature to send SMS messages from your computer through your cellphone.
FREE SMS from your computer through your cell phone.

If someone can bridge Open Dental to PdaNet, this will be very helpful

[mopensoft]

PdaNet looks promising, however the new version disable sms agent widget since version 4.01. What's version have you test sms feature?
By the way, version 3.5 doesn't not installed on my Nexus 4. Maybe give it another try tonight.

[zsyed]

I am thinking about developing text messaging solution that integrates with open dental. Please reply to this post or email me at ZULFIQARSYED at Yahoo dot com

If I see some interest, I will start the development effort.

Thanks

Zulfiqar

[Rickliftig]

We are trying Call Fire right now. So far so good with sending out text messages.
Cost is $0.03 per text, so if the patients confirms back with a "C" it is $0.06 per patient appointment.
There is a program link with OD and Call Fire has been very helpful!

Sheb - what technique/script do you use to receive the text reply from Callfire?

Rick

[rhaber123]

Data pilot 7 came with PdaNet version 2.45 for Android, this version has SMS Agent functional
I am not sure if SUSTEEN, the company that distribute Data Pilot 7, has modified the PdaNet version 2.45,
because the activation key for PdaNet uses susteen info.
http://www.datapilot.com/datapilot_page ... ontent.asp


To download older versions of PdaNet follow this link:
http://junefabrics.com/android/downloadold.php


You can also download PdaNet for Palm, for Blackberry, for iphone,
http://junefabrics.com/index.php

[Hersheydmd]

1. How do you receive a reply back from the patient?
2. Why would you want to pay for CallFire if Google Voice is free?