Recall Questions

haddon · Post by **haddon** » Mon Sep 10, 2007 4:13 am

Amazing work on 5.1!
A quick question about recalls.

I would like to send a longer recall letter than the suggested post card sized one. Additionally, I would like to format it for a DL envelope.
Is this possible?
Haddon

Post by **jordansparks** » Mon Sep 10, 2007 7:31 am

For now, you would probably be stuck doing a text file output, and then using that datafile to perform a mail merge outside of Open Dental. It's entirely possible.

haddon · Post by **haddon** » Sun Sep 16, 2007 1:50 am

I have been trying to get the mail merge in open office to work.
But every time I attempt to import the text which I have saved from the recall screen it cannot seperate out the rows/columns.
It sees only one variable, which is one incredibly long word... last name first name age date addres etc.
I think that when the data saves it may need to add some extra tabs.
Can you reproduce what I am describing?
haddon

Post by **jordansparks** » Sun Sep 16, 2007 11:48 am

What specific version of Open Dental?

haddon · Post by **haddon** » Tue Sep 18, 2007 2:20 pm

I have just downloaded 5.1.13 and open office still sees the merge as one string.

haddon · Post by **haddon** » Sat Sep 22, 2007 2:43 pm

Hello,
I took the recall file to a friends house.
They have microsoft office, and the merge works like a charm.
I can't figure out why the output file is incompatible with openoffice.
Do enough users use open office to make it worth fixing?
Haddon

drtech · Post by **drtech** » Mon Sep 24, 2007 10:32 am

we use Open office...didn't have any luck with mail merge when i tried it last year eaither

haddon · Post by **haddon** » Sun Sep 30, 2007 1:14 am

Hmm, is it possible to maybe add it to future features? Id imagine that it would be useful to have... being open software and all...