Issue Updating Procedure Linked to Preauth Claim via Open Dental API
Posted: Tue Jul 15, 2025 8:13 am
Dear Open Dental API Team,
I’m encountering an issue while attempting to update a procedure that’s associated with a preauth claim. When using the following endpoint:
PUT https://api.opendental.com/api/v1/procedurelogs/123
the API responds with a Bad Request error, stating: "Cannot change ProcStatus for procedures attached to a claim."
Interestingly, when performing this action through the Open Dental UI, direct edits are not permitted. However, it is possible to proceed by selecting the "Edit Anyway" option.
Documentation reference: API Procedure Logs
Could you please clarify if there's an alternate way to achieve this via API, or if we’re overlooking a required parameter or approach? We're happy to provide any additional details if needed.
Thank you for your assistance!
I’m encountering an issue while attempting to update a procedure that’s associated with a preauth claim. When using the following endpoint:
PUT https://api.opendental.com/api/v1/procedurelogs/123
the API responds with a Bad Request error, stating: "Cannot change ProcStatus for procedures attached to a claim."
Interestingly, when performing this action through the Open Dental UI, direct edits are not permitted. However, it is possible to proceed by selecting the "Edit Anyway" option.
Documentation reference: API Procedure Logs
Could you please clarify if there's an alternate way to achieve this via API, or if we’re overlooking a required parameter or approach? We're happy to provide any additional details if needed.
Thank you for your assistance!