URGENT Issue with OpenDental ClaimTracking API: "claimtrackings is not a valid resource"
Posted: Sun Mar 30, 2025 1:35 am
Hi everyone,
I am trying to use the OpenDental ClaimTracking API to create new claims. The API endpoint I am using is:
Endpoint: https://api.opendental.com/api/v1/claimtrackings
Method: POST
Payload:
{
"ClaimNum": "",
"Note": "",
"TrackingDefNum": ""
}
the same API request works fine with a different clinic. Upon reviewing the documentation, I noticed the following line:
"Creates a new ClaimTracking. Requires one-time setup by the Dental Office, see Edit Claim - Status History Tab."
When I click the provided link, it doesn’t work, and I'm unsure about what the setup entails.
Could someone clarify how I can set up ClaimTracking for all clinics? Is there something specific that needs to be configured before I can use this API endpoint?
I am trying to use the OpenDental ClaimTracking API to create new claims. The API endpoint I am using is:
Endpoint: https://api.opendental.com/api/v1/claimtrackings
Method: POST
Payload:
{
"ClaimNum": "",
"Note": "",
"TrackingDefNum": ""
}
Error: "claimtrackings is not a valid resource."According to the OpenDental API documentation (https://opendental.com/site/apiclaimtrackings.html), this should work correctly. However, I am encountering the following error when I try to send a request:
the same API request works fine with a different clinic. Upon reviewing the documentation, I noticed the following line:
"Creates a new ClaimTracking. Requires one-time setup by the Dental Office, see Edit Claim - Status History Tab."
When I click the provided link, it doesn’t work, and I'm unsure about what the setup entails.
Could someone clarify how I can set up ClaimTracking for all clinics? Is there something specific that needs to be configured before I can use this API endpoint?