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Status URL
Posted: Wed Aug 14, 2024 11:43 am
by graham_mueller
Is there an endpoint we can hit to check the Open Dental API status? We're currently seeing a major slowdown seemingly across all of our clinics, and the hang up seems to be at the API layer, but I can't find anywhere to check status.
Re: Status URL
Posted: Wed Aug 14, 2024 11:52 am
by justine
graham_mueller wrote: ↑Wed Aug 14, 2024 11:43 am
Is there an endpoint we can hit to check the Open Dental API status? We're currently seeing a major slowdown seemingly across all of our clinics, and the hang up seems to be at the API layer, but I can't find anywhere to check status.
Good morning graham_mueller,
Thank you for letting us know, and you are correct, Open Dental API is currently experiencing slowness. We are aware of the issue and are working to correct this ASAP. Adding a status page to the Open Dental Developer Portal is in the works.
Thanks!
Re: Status URL
Posted: Wed Aug 14, 2024 11:55 am
by graham_mueller
Thanks for the update Justine. If possible while working on that status page, could a status endpoint be added so that we can check this sort of thing programmatically as well?
Re: Status URL
Posted: Wed Aug 14, 2024 12:03 pm
by justine
graham_mueller wrote: ↑Wed Aug 14, 2024 11:55 am
Thanks for the update Justine. If possible while working on that status page, could a status endpoint be added so that we can check this sort of thing programmatically as well?
Yessir! I will add an ODAPI status check endpoint to our API research and development list.
Our testing indicates the slowness issue has been resolved. Please let us know if you are still experiencing slowness.
Thanks!
Re: Status URL
Posted: Wed Aug 14, 2024 1:04 pm
by graham_mueller
Great, thanks Justine. Things do seem to be resolved on our end as well.