Open Dental Forum

Hi Support,

Question about replication, please: customer has Open Dental interface eConnector connected to one site A, and database is replicated to and from two other sites. If I get call the API to get appointment deltas for the last hour, do I get appointments from all three sites. Can three different API requests get the same information, meaning all appointments changed during the last hour in all of the three sites? The replicated Open Dental system does not have clinics enabled.

An example, third party software at site A asks the API appointment changes from 9 am to 10am. Third party software at site B asks the API appointment changes from 9 am to 10am. Third party software at site C asks the API appointment changes from 9 am to 10am. Would all three get complete and the same exact information about the appointments (each would parse out appointments not belonging to the site by using clinic number)?

Thank you

Good Morning,

You are correct. If the customer's database has replication turned on and you use Appointments GET (multiple), you would get the appointments from all three sites. In this situation we would typically recommend filtering by ClinicNum to only obtain the appointments from a single site at a time. However, if clinics are not enabled, this would not be possible.

Thanks!