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Multiple location offices

Posted: Fri Mar 17, 2023 9:31 am
by darcockerell
I'm looking for information about how the API handles offices that are set up with multiple locations -- in terms of filtering for appointments, patients, etc. - We have encountered several offices that share a database but our current output shows them all patients and appointments for all locations instead of just their own. Thanks!

Re: Multiple location offices

Posted: Fri Mar 17, 2023 10:01 am
by SLeon
Good morning,

Open Dental refers to the multiple locations of a single database dental office as "Clinics". Many of our API methods have a ClinicNum filter you can use to refine the dataset to just one of these locations. Omitting this filter would return the data for every clinic. Use Clinics GET to see the list of clinics the dental office has and obtain the ClinicNum.