ONLINE SCHEDULING, Sync OD Appointments with Google Calendar

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ONLINE SCHEDULING, Sync OD Appointments with Google Calendar

Postby rhaber123 » Thu Feb 23, 2017 10:35 pm

ONLINE SCHEDULING, Sync OD Appointments with Google Calendar
viewtopic.php?f=1&t=6035

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Updated June 10, 2016

1- Patients can schedule their appointments online

2- Me and my hygienist can check our schedules, with the patients names, phone numbers and emails, and at any time, by just logging in Google Calendar:
- We can see who is our first patient for the next day and at what time, and contact that patient if needed
- We can see the day before schedule, with the patients names, phone numbers and emails, and follow up with theses patients
ETC........

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UNINSTALL

If your license expire, OD will stop working

1- On your workstation, go to C/program files (x86)/OpenDental
look for this plugin: mopensoft.odplugins.apptsync.dll
just delete the plug in or rename it, and Open Dental will work without any problem.
(or Cut it and Paste it into another folder)

2- Or if any other computer is working, in Open Dental, just go to SETUP/Program Links
find the plugin name, click on it, and disable it

To buy a license, follow this link, provide your info, and you will be contacted
http://www.mopensoft.com/contact

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INSTALLATION

I - Sync OD Appointments with Google Calendar :


Plugin trial version and instructions available here: http://www.mopensoft.com/others
instructions: http://mopensoft.blogspot.com.au/2016/0 ... ental.html
Backup your data first, and try it on your home computer first.

1- Create Calendars:
in your google calendar account, create calendars with the "same name " as your operatories --- MUST BE THE SAME SPELLING
Image

2- Download the plugin:
a- download the "Required DLLs", unzip them and place them in your OD folder (C / program files (x86)/OpenDental)
https://www.dropbox.com/sh/6mqklvxpbii96jk/AAA0H6VpNumQN-DrN8Ns4sYsa/ODPlugin_GoogleCalendar/Required%20DLLs?dl=0

b- download the "Plugin File" that matches your OD version:
https://www.dropbox.com/sh/6mqklvxpbii96jk/AABENxwZNmsPobtXJfgfeeXba/ODPlugin_GoogleCalendar/Plugin%20Files?dl=0

+ delete the version number at the end of the plugin, it means rename the plugin to: mopensoft.odplugins.apptsync.dll
+ and place it again in your OD folder (C / program files(x86)/OpenDental)

if you have an older version of OD , try this one : mopensoft.odplugins.apptsync15.4.52.dll
(it did work with OD version 15.3) I am not sure if it will work with much older versions.

3-Update Open Dental Config File
In Notepad menu, click on File/Open and chose C:/Program Files (x86)/Open Dental/OpenDental.exe.config
and follow the instructions posted here: http://mopensoft.blogspot.com.au/2016/0 ... ental.html

or just copy and paste the OpenDental.exe.config file from the dropbox in the link below and paste it in C:/Program Files (x86)/Open Dental/
https://www.dropbox.com/sh/6mqklvxpbii96jk/AABENxwZNmsPobtXJfgfeeXba/ODPlugin_GoogleCalendar/Plugin%20Files?dl=0&preview=OpenDental.exe.config

4-Setup the Plugin:
in OD go to Setup > Program Links> Add , and follow the instructions in the manual
Image

5- First time sync (this will happen one time only):
(be sure that no other google account is open in the background OR IN A DIFFERENT BROWSER)
Log out of OD and login again. Now when you rerun Open Dental, it will connect to your default browser (internet explorer in my case..) and will ask you to login into YOUR google account, and as you enter the correct username and password of the google account that has the correct calendars created in it, it will ask you for permission, just click on "ALLOW"


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II - ONLINE SCHEDULING

Now I want to share with you how I am using the ONLINE scheduling with http://www.simplybook.me
(or you can use any other similar service)

- Mopensoft plugin will allow OD to sync to Google Calendar (automated and manual sync options available)
- Google Calendar will sync to simplybook.me (or any other provider) - ..... simplybook.me offer 2 ways sync with google calendar and not just integration with google calendar.
- Email is sent from simplybook.me to the provider informing the office that a booking is made.
- In OD, you get a pop up that an appointment was made online
- Front office enter the appointment in OD,
- and Mopensoft plugin autosync, will sync OD to Google Calendar again
All done automatically once these setups are done

http://www.simplybook.me offer one month free trial to test their services.
Through http://www.simplybook.me I was able to create these options

Image

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III - Telling your patients about THIS ONLINE BOOKING is always the missing part.

1- We sent an email to all of our active patients telling them about the "New Online Scheduling" that is available to them now

Subject: NEW Online Scheduling - Book Online your next dental appointment!

We are happy to inform you that you can now book your appointment online with our office 24/7. This option is available on our webpage http://www. {URL}
Call our office (123) 456-7890 if you are having any difficulty finding the right time to schedule your appointment.
We will do our best to accommodate your schedule.
We look forward to seeing you at your next appointment.

2- In all of the recall template Email messages we added this message too:
"New Online Scheduling is available now 24/7 on our webpage {URL} "
from the main Menu, go to Setup/ Appointments/ Recall
We mainly sent it to those patients who are overdue for recall,

3- we added that also to the Text messaging and Email "CONFIRMATIONS" templates
so patients will know that online scheduling is available to them now
"New Online Scheduling is available now 24/7 on our webpage {URL} "

4- we added it to the message that is sent on the recall reminders post cards too
(if we do not have a patient email or cell phone number)

5- we added it at the bottom of our signature in any email sent to patients:

The office of john Doe DDS
12345 street
City CA 98765
Tel: (123) 456-7899
http://www.doctor.com

***Book your next dental appointment online 24/7 by going to our webpage http://www.doctor.com/online.htm or call our office Tel: (123) 456-7899

.
6- " I " tell every patient that comes to our office that next time they can try it and give us their feed back

7- Made a special appointments options on our contact webpage mainly for NEW PATIENTS to use it (photo above)
Easier for the new patients to schedule their appointment

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We have been using the ONLINE scheduling for 3 months now. It is a slow process to get our patients to use this service.
But we have another use too for the plugin, me and my hygienist can check our schedules, with the patients names, phone numbers and emails, and at any time, by just logging in Google Calendar. You can try it. It is for FREE now. http://www.mopensoft.com/others

We are still using the http://www.simplybook.me free account because we do not have more than 50 patients per month making their appointments online yet.
We started by getting less than 5 patients per month from our online scheduling page, but that grew to about 10 on the second month, and to about 20 patients per month now.

- Most of our older patients still call the office, they like to speak to a person.

- Our Older ADULT patients a little different. I will say most of them call for an appointment, but few make an appointment online. 10-20% of the users
Those few are mainly the busy people who can not have access to us after hours or when they have time over the weekend.
So when they receive our Email RECALL reminders, that guide them to our online scheduling webpage, they do it.

- Our Younger ADULT patients are a little better. 50% of the users
they use it sometimes to change their existing appointments, if they made it 4-6 months in advance.
So when they receive our Email RECALL reminders, they go online and change it.

- But it helps mainly to get NEW PATIENTS. 30%-40% of the users

The new young adult patients are the ones WHO LIKE USING IT FOR NOW.
Those who are looking online for Special Services for their special problem, and the new comers to our neighborhood.
We are starting to get about 7-8 new patients per month

It is a slow process, and I think it will take a ONE RECALL cycle until most of the patients will become aware of that option.
If you have a bigger office, or multiple offices, where access to your hygienists or to your doctors is harder, your patients probably will like this option.
One of my patient, who is a nurse at a college, told me that they get 60% of their students patients appointments online now.

It is working, but slowly. Telling your patients about it in all of your communication forms is the way to improve it

BUT WE HAVE ANOTHER GREAT USE FOR THE PLUGIN
me and my hygienist can check our schedules, with the patients names, phone numbers and emails, and at any time, by just logging in Google Calendar:
- We can see who is our first patient for the next day and at what time, and contact that patient if needed
- We can see the day before schedule, with the patients names, phone numbers and emails, and follow up with theses patients

So we, doctors and hygienists, had a better use of this plugin than our patients did.
I use it on a daily basis whenever I am out of the office, I can check my schedule through the internet and on any device
The same , my hygienist use it for the same purpose.
Last edited by rhaber123 on Wed Jul 05, 2017 10:25 pm, edited 4 times in total.
rhaber123
 
Posts: 243
Joined: Fri Dec 11, 2009 1:09 pm

Re: ONLINE SCHEDULING, Sync OD Appointments with Google Cale

Postby Zacky » Wed Mar 01, 2017 4:27 pm

Anyone else getting an error message as of this morning? We have the plugin installed on a workstation and upon booting up OD we get a error that the software has expired and a license needs to be purchased. The plugin then shuts OD down and doesnt allow you to use OD. We thankfully did NOT have the plugin installed on the server - so we could still use all other workstations. We had to log in to admin and disable the plugin to allow us to run OD from the workstation with the plugin installed.

This is a little disappointing to say the least. I sent a message to Minh but he has responded jsut yet. ALso on his website there is no way to purchase the license. I would be more than happy to purchase a license and get OD running again.

Also upon calling OD support they said they had one other call of the same nature - the plugin "expired." This is odd since I know its still in beta and there are no release notes or anything on the website.

gah
Zacky
 
Posts: 17
Joined: Sat Apr 30, 2016 1:57 am

Re: ONLINE SCHEDULING, Sync OD Appointments with Google Cale

Postby rhaber123 » Wed Mar 01, 2017 5:37 pm

Minh, Mopensoft, is in Australia, he will get the message when the day start there.

1- On your workstation, go to C/program files (x86)/OpenDental
look for this plugin: mopensoft.odplugins.apptsync.dll
just delete the plug in or rename it, and Open Dental will work without any problem.
(or Cut it and Paste it into another folder)

2- Or if any other computer is working, in Open Dental, just go to SETUP/Program Links
find the plugin name, click on it, and disable it

Contact Minh to buy a license. I purchased from him a license for 2 products for few years, his text messaging plugin and the google calendar plugin, and he gave me a small discount.
To buy a license, follow this link:
http://www.mopensoft.com/pricing
===========================================================================================================================
Anyone who did not purchase a license, contact Minh and get your license before your plugin version expires

1- Download Hardware Id Checker https://www.dropbox.com/sh/or5d3e82sxly0tn/AADu0pXnP8WgJWdvPGsvl3tya?dl=0 ,
and run mGetHadwareId.exe https://www.dropbox.com/sh/or5d3e82sxly0tn/AADu0pXnP8WgJWdvPGsvl3tya?dl=0&preview=mGetHardwareID.exe
on the computer where the plugin will be used
2- Repeat the same for each computer you would like to purchase a license for
3- Click on the " Contact us" link http://www.mopensoft.com/contact
4- enter your info, the plugin name you want to buy, and the computer Hardware ID number of the computer where the plugin will be used
*** each license is limited to one computer
*** FOR pricing: http://www.mopensoft.com/pricing
rhaber123
 
Posts: 243
Joined: Fri Dec 11, 2009 1:09 pm


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