Here is a normal Topaz sig for a patient:
The sig will display this way *only* if the form is reopened on a PC with the sigPlus Basic software installed.
If the form is reopened on a PC without sigPlus Basic installed, the sig always shows up compressed like so:
The workaround is to install sigPlus Basic software *and* configure it for the Topaz pad that you originally used to sign the document on the PCs that don't have Topaz pads, but this is kind of a pain for the users.
Should I ask Topaz about this, or do you think it is an Open Dental issue?
Interesting Topaz sigs bug
Interesting Topaz sigs bug
Cheers,
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA
- jordansparks
- Site Admin
- Posts: 5744
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Re: Interesting Topaz sigs bug
I'm going to put it down as a bug.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
Re: Interesting Topaz sigs bug
The bug [Topaz signed was showing distorted on computers that did not have Topaz installed.] is fixed and will be released with v7.8.24 and v7.9.9
The best thing about a boolean is even if you are wrong, you are only off by a bit.
Jason Salmon
Open Dental Software
http://www.opendental.com
Jason Salmon
Open Dental Software
http://www.opendental.com