Possible bug?

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drtech
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Location: Springfield, MO
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Possible bug?

Post by drtech » Fri Nov 07, 2008 5:21 am

I have not been able to reproduce this myself for sure yet, but I have had a few notes on appts that have been overwritten by other notes. I am almost positive that they were not being edited at the same time, but a few minutes apart. Will continue to try to figure out if this is a problem or just being edited at the same time.
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

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jordansparks
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Re: Possible bug?

Post by jordansparks » Fri Nov 07, 2008 6:31 pm

My understanding is that after an appointment is edited and user clicks OK, a signal row will be created indicating appointments were changed for that date. So what is your interval set to in Misc Setup? Is staff trained to not leave windows open?
Jordan Sparks, DMD
http://www.opendental.com

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