electronic claims error

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dreden
Posts: 2
Joined: Thu Jun 28, 2007 8:02 pm

electronic claims error

Post by dreden » Thu Jun 28, 2007 8:06 pm

When trying to send electronic claims to emdeon, I get the following error:

837 to REC file conversion failed:

Tax ID not found in REF segments in loop 2310B starting on line 29. Required since NM109 is an NPI.

What am I doing wrong?

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jordansparks
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Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
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Post by jordansparks » Thu Jun 28, 2007 9:38 pm

What specific version are you using?
Jordan Sparks, DMD
http://www.opendental.com

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