Edit patient window: Provider doesn't get populated

For complex topics that regular users would not be interested in. For power users and database administrators.
Post Reply
User avatar
wjstarck
Posts: 935
Joined: Tue Jul 31, 2007 7:18 am
Location: Keller, TX
Contact:

Edit patient window: Provider doesn't get populated

Post by wjstarck » Thu Nov 07, 2019 6:52 am

Hello-

I added a new clinic recently and have myself as a provider at that clinic. When I select the clinic, that provider will not populate the provider dropdown, until I close and reopen the Edit Patient window.

Wondering if I'm missing a new configuration setting somewhere? OD 19.3.21

Thanks.
Cheers,

Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA

User avatar
cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Edit patient window: Provider doesn't get populated

Post by cmcgehee » Thu Nov 07, 2019 9:38 am

If you're able to reproduce this, would you mind calling in to support to show us?
Chris McGehee
Open Dental Software
http://www.opendental.com

User avatar
wjstarck
Posts: 935
Joined: Tue Jul 31, 2007 7:18 am
Location: Keller, TX
Contact:

Re: Edit patient window: Provider doesn't get populated

Post by wjstarck » Thu Nov 07, 2019 10:08 am

Yes can reproduce. Will do thanks Chris
Cheers,

Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA

Post Reply