New Beta issues 17.3.8-->17.3.15

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drtech
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New Beta issues 17.3.8-->17.3.15

Post by drtech » Tue Oct 24, 2017 1:20 pm

I have an "orphaned" payment that I can't seem to find. It shows up when I go to make a deposit, but is not in the pt's account. Can't figure it out other than trying to go manually delete from the database. Maybe it was created by starting a payment, then canceling before it was finished...seems this was an issue a year or so ago on a version.. Happened in beta 17.3.8, just upgraded to beta17.3.15, ran database maint and it is still there.
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

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cmcgehee
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Re: New Beta issues 17.3.8-->17.3.15

Post by cmcgehee » Tue Oct 24, 2017 1:44 pm

It sounds like it's a payment with no paysplits attached. The DBM PaymentMissingPaySplit will fix this if the payment is not attached to a deposit.
Chris McGehee
Open Dental Software
http://www.opendental.com

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drtech
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Re: New Beta issues 17.3.8-->17.3.15

Post by drtech » Thu Oct 26, 2017 6:05 am

no, ran that and it said no maint needed.
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

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cmcgehee
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Location: Salem, Oregon

Re: New Beta issues 17.3.8-->17.3.15

Post by cmcgehee » Thu Oct 26, 2017 7:32 am

It's hard to say what the issue is without us connecting to you and troubleshooting.
Chris McGehee
Open Dental Software
http://www.opendental.com

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