Twain Network Scanner, Win 8.1 Error (pic)

[shadlewis]

Network twain scanner, worked fine with xp, win7, now having this problem with win 8.1

Any suggestions?

[Arna]

Thanks for posting the error. It appears to be a permissions issue with your temp folder permissions.

To fix it navigate to %temp% or C:\Users\[Username]\AppData\Local and right click on the Temp folder and choose properties, then click the security tab and click advanced.
On the permissions tab you should see the permissions that are there. There should 3 which are:
'SYSTEM' with Full control which applies to 'This folder, subfolders and files'
'Administrators' with Full control which applies to 'This folder, subfolders and files'
'Your Username' with Full control which applies to 'This folder, subfolders and files'

and all 3 should be inherited from the C:\Users\[Username]\ folder.
If you don't have the 'Include inheritable permissions from this object's parent' option ticked, then tick it and click continue if there are any problems, then remove the permissions that aren't inherited.
Once you click 'Apply' and click 'OK' you should have the permissions to write to the directory and you won't get those error messages any more.

I would also recommend setting Open Dental to run as Admin, if you have not already done so.