Unable to access progress notes or images...

jtlefty · Post by **jtlefty** » Thu Dec 20, 2007 9:14 pm

Hey all,

I am getting an unhandled exception when I try to access progress notes or images. OD version is 5.3.24.0. on Vista Ultimate 64. Any help would be appreciated.

The error is:

is not a valid Win32 application (Exception from HRESULT: 0x800700C1)

************* Exception Text **************
System.BadImageFormatException: is not a valid Win32 application. (Exception from HRESULT: 0x800700C1)
at OpenDental.FormProcEdit..ctor(Procedure proc, Patient patCur, Family famCur, InsPlan[] planList)
at OpenDental.ContrChart.gridProg_CellDoubleClick(Object sender, ODGridClickEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
OpenDental
Assembly Version: 5.3.24.0
Win32 Version: 5.3.24.0
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/OpenDental.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
CodeBase
Assembly Version: 4.7.0.0
Win32 Version: 4.7.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/CodeBase.DLL
----------------------------------------
OpenDentBusiness
Assembly Version: 5.0.0.0
Win32 Version: 5.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/OpenDentBusiness.DLL
----------------------------------------
SparksToothChart
Assembly Version: 4.7.1.0
Win32 Version: 4.7.1.0
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/SparksToothChart.DLL
----------------------------------------
xImageDeviceManager
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/xImageDeviceManager.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_64/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
CDT
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/CDT.DLL
----------------------------------------
Oracle.DataAccess
Assembly Version: 10.2.0.100
Win32 Version: 10.2.0.100
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/Oracle.DataAccess.DLL
----------------------------------------
MySql.Data
Assembly Version: 1.0.9.0
Win32 Version: 1.0.9.0
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/MySql.Data.DLL
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
Tao.OpenGl
Assembly Version: 2.1.0.4
Win32 Version: 2.1.0.4
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/Tao.OpenGl.DLL
----------------------------------------
Tao.Platform.Windows
Assembly Version: 1.0.0.4
Win32 Version: 1.0.0.4
CodeBase: file:///C:/Program%20Files%20(x86)/Open%20Dental/Tao.Platform.Windows.DLL
----------------------------------------

Post by **jordansparks** » Thu Dec 20, 2007 10:22 pm

Thanks for the heads up. It's due to the signature pad hardware. I'll put it down as a bug.

jtlefty · Post by **jtlefty** » Fri Dec 21, 2007 5:41 am

I don't have signature pad hardware, though.

Post by **jordansparks** » Fri Dec 21, 2007 6:13 am

I know that.

jtlefty · Post by **jtlefty** » Fri Dec 21, 2007 6:29 am

I just wanted to clarify my hardware setup. Anything to help resolve the issue. I enter most of the treatment notes with this workstation.

Thanks.

Post by **jordansparks** » Fri Dec 21, 2007 8:37 am

I think the only way to get it resolved for sure is for us to purchase a computer with that operating system and try to duplicate the problem.

jtlefty · Post by **jtlefty** » Fri Dec 21, 2007 9:00 am

This wasn't a problem until my update to 5.3.24 if I remember correctly. It could be something on my end. I'll test some things and get back to you.

Instead of a new computer, why not just install the os in a dual-boot configuration on an existing computer?

Post by **jordansparks** » Fri Dec 21, 2007 9:14 am

We purchase new computers on a regular basis anyway. I'm a big fan of having multiple computers. For example, one for the assistant, one for the Dr to view radiographs, one for the schedule, and one for the patient.

jtlefty · Post by **jtlefty** » Fri Dec 21, 2007 11:34 am

Yeah, we've got a lot of computers running around here also...

I did a fresh install of vista 64 on another disk and installed nothing but OD 5.4.18 and got the same result. That may or may not help much.

Post by **jordansparks** » Fri Dec 21, 2007 2:24 pm

Thanks.