Image Module problem (beta)

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drtech
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Image Module problem (beta)

Post by drtech » Tue May 17, 2011 3:43 am

Beta V 7.9.5

Every image in my image module says file not found, but when I navigate manually, the files are all there. Anyone else have this issue?
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

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drtech
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Re: Image Module problem (beta)

Post by drtech » Tue May 17, 2011 3:47 am

I fixed the problem here, somehow the data path option was changed to store images directly in the database without me changing it. Either someone did it by mistake or on upgrade something was switched...might want to verify the latter is not the case. Thanks.
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

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drtech
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Re: Image Module problem (beta)

Post by drtech » Tue May 17, 2011 3:50 am

so...now, all my scanned images from yesterday are not there because I guess it stored those directly in the database? What do I do now to get them back to normal?
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

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jordansparks
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Re: Image Module problem (beta)

Post by jordansparks » Tue May 17, 2011 4:46 am

A person in your office did it, not us. They did it in spite of the warning. There are two ways to get your images from yesterday:
1. Scan them again.
2. Switch to db mode, export, switch to file mode, import.
Jordan Sparks, DMD
http://www.opendental.com

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