Undelete Appointment

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edpsystems
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Undelete Appointment

Post by edpsystems » Mon Aug 09, 2010 1:27 am

Hi all,

We accidentally deleted an appointment the other day, and now there is no trace of it in the database. I've retrieved the AptNum from the latest backup but there's no corresponding entry in the appointment table of the live db.

My question is: has the data been lost?

Thanks!
Stu

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jordansparks
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Re: Undelete Appointment

Post by jordansparks » Mon Aug 09, 2010 11:29 am

Yes, that row is gone. You should be able to get the information by connecting with the backup. Then type in the info manually to the live version.
Jordan Sparks, DMD
http://www.opendental.com

sandi
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Joined: Sun Jun 20, 2010 3:44 pm

Re: Undelete Appointment

Post by sandi » Mon Aug 09, 2010 10:00 pm

Check the audit trail or would it not be in that?Create new appointment then click audit trail.

edpsystems
Posts: 22
Joined: Thu Jul 15, 2010 2:06 am
Location: Fuengirola, Spain
Contact:

Re: Undelete Appointment

Post by edpsystems » Tue Aug 10, 2010 1:08 am

Thanks Jordan, I'll try that.

As for the Audit Trail, there is an ApptEdit entry with "Delete for patient" in the Log Text, but there's no way of reversing entries on the audit trail... is there? ...should there be? (for Sys Admins)

Stu

sandi
Posts: 106
Joined: Sun Jun 20, 2010 3:44 pm

Re: Undelete Appointment

Post by sandi » Tue Aug 10, 2010 10:19 am

You should be able to see who deleted the appointment and what time and date it was and when it was deleted. I guess you should just write down when it was and re input them manually into the appointment dairy.

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