We use insurance fee schedules and our estimated figure is correct only OD uses submitted figure instead to calculate balances. why? Version 5.6.36
The top bar, where the balances are, shows our fees billed to insurance as estimated amount instead of the correct one that is properly identified on the claim estimated amount.
Account Module InsEstimate
Account Module InsEstimate
Thanks,
Steven G.
Steven G.
- jordansparks
- Site Admin
- Posts: 5744
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
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Re: Account Module InsEstimate
Sorry, I don't understand the question. It looks like 366 of work was done, 177 will be written off, and 189 will be paid. So that's zero. I'm assuming the 177 writeoff is due to you having signed up as a preferred provider for a PPO. Everything looks to be in order.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
Re: Account Module InsEstimate
The calculations are correct. The one confusing item is the -InsEst where one would expect to see the $189 instead of $366. Then, write off amount has to go somewhere next to totals.
Maybe like this?
Maybe like this?
Thanks,
Steven G.
Steven G.
- jordansparks
- Site Admin
- Posts: 5744
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
- Contact:
Re: Account Module InsEstimate
If only we had space on the screen for everything. It's a constant battle.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com