WebMD logs

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CCleveland
Posts: 8
Joined: Mon Oct 01, 2007 8:15 am
Location: Missouri

WebMD logs

Post by CCleveland » Mon Apr 28, 2008 7:30 am

Hello,

We just updated to 5.6.16 and the Web MD claims log is now 3 pages long and fairly unreadable. Does anyone know the solution?

Thanks
cheryln cleveland

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jordansparks
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Posts: 5744
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
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Re: WebMD logs

Post by jordansparks » Tue Apr 29, 2008 5:40 pm

What do you mean by unreadable? Are there odd characters in it? I haven't heard of this problem.
Jordan Sparks, DMD
http://www.opendental.com

CCleveland
Posts: 8
Joined: Mon Oct 01, 2007 8:15 am
Location: Missouri

Re: WebMD logs

Post by CCleveland » Thu May 08, 2008 6:44 am

Jordan,

Sorry about forgetting this. The first log printed (if memory serves correctly) a lot of hex code sprinkled with patient names. However, it was only on the day we updated and they now seem to be fine. My OM didn't bring it up again and it slipped my mind.

Wolfgang Schaller DDS

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