Canada - BCDA 2022 Fee Guides issue

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tomle
Posts: 55
Joined: Sat Sep 12, 2009 11:28 pm

Canada - BCDA 2022 Fee Guides issue

Post by tomle » Thu Feb 03, 2022 4:07 pm

Hi OD,

I was able to compile the v21.4.15 in both Release and Debug, and tried to import the Canada - BCDA 2022 fee guides based on the info on your website below, but got the error

"Invalid registration key format"

We never had this problem before. Please advise!

Regards,

================
British Columbia

British Columbia Dental Association (BCDA)
2020, 2021 - General Practitioners, General Practitioners Out of Office Care, Paediatrics, Periodontics
Importing these fee guides requires the BCDA Member ID and Fee Guide Password. The password is a 5-digit password provided by the BCDA.
2022 - Version 21.3.39 or 21.4.12 or greater required. General Practitioners, General Practitioners Out of Office Care, Paediatrics, Periodontics.
==============

agrasley
Posts: 15
Joined: Mon Jan 03, 2022 11:45 am

Re: Canada - BCDA 2022 Fee Guides issue

Post by agrasley » Mon Feb 07, 2022 10:27 am

Hello, this is something that we would probably need to look into with you over the phone. I would suggest that you contact support to discuss it. 503-363-5432.

Thanks!
Alex Grasley
Open Dental Software
http://www.opendental.com

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