Supplemental backup alert

For users or potential users.
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manuva
Posts: 7
Joined: Mon May 18, 2015 4:02 pm

Supplemental backup alert

Post by manuva » Tue Dec 07, 2021 6:46 am

We keep seeing this non-actionable alert regarding successful Supplemental backups. This is not actionable and should not be an alert.

Also, can the alert for Web Form retrieval delete itself after the user has taken the action to retrieve Web Forms?

Thanks!

joes
Posts: 239
Joined: Tue Aug 13, 2019 12:41 pm

Re: Supplemental backup alert

Post by joes » Mon Dec 13, 2021 9:43 am

You can unsubscribe users from Supplemental Backup alerts so that they no longer see them. However, this would prevent those users from seeing all alerts related to Supplemental Backups, including ones regarding failed backups.

We don't currently have a way to disable specific alerts or have Web Form alerts be deleted upon Web Form retrieval. Please consider submitting Feature Requests for these features.

Manual page links
Alert Subscription: https://opendental.com/manual/alertsubscribe.html
Feature Requests: https://opendental.com/manual/featurerequests.html
Joe Sullivan
Open Dental Software
http://www.opendental.com

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