New employee cannot clock in.

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JLM
Posts: 128
Joined: Wed Dec 05, 2012 12:52 pm

New employee cannot clock in.

Post by JLM » Tue Nov 16, 2021 9:46 am

We haven't added a new employee in several years so we are rusty. The new person can log in, is a part of the assistant group, he shows up in the employee list in the manage module but the clock-in button is greyed out. What are we missing?

JLM

joes
Posts: 239
Joined: Tue Aug 13, 2019 12:41 pm

Re: New employee cannot clock in.

Post by joes » Tue Nov 16, 2021 10:59 am

Can you verify that the employee is associated to their user?
1. In the Setup menu, click Security.
2. Double click the user in question.
3. On the User Edit window, select the employee that should be associated to the user and click OK.
Joe Sullivan
Open Dental Software
http://www.opendental.com

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