Multiple Instances of OpenDental running on server

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Tom Zaccaria
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Multiple Instances of OpenDental running on server

Post by Tom Zaccaria » Wed Mar 10, 2021 4:47 am

Updated on Friday to version 20.5.31 because we were getting multiple copies of OD on our server. This issue was supposed to be fixed. Checked this AM and there were four copies of OD running. Is this still an unresolved issue?
Thanks,
drtmz

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jordansparks
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Re: Multiple Instances of OpenDental running on server

Post by jordansparks » Wed Mar 10, 2021 7:28 am

You mean that when you try to close Open Dental, it still shows a background thread running in the Task Manager? This is hard to duplicate, and our attempted fix seems to have failed. We have a brand new fix that we will be testing this morning. I'm cautiously optimistic.
Jordan Sparks, DMD
http://www.opendental.com

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Multiple Instances of OpenDental running on server

Post by Tom Zaccaria » Wed Mar 10, 2021 8:33 am

Right. When checking in Task Manager there were multiple (4) copies running.

drtmz

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jordansparks
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Re: Multiple Instances of OpenDental running on server

Post by jordansparks » Wed Mar 10, 2021 4:36 pm

Finally fixed it. That was a tough one. The fix will be in the next releases of 20.4, 20.5, etc., within a day or two.
Jordan Sparks, DMD
http://www.opendental.com

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dcrider
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Re: Multiple Instances of OpenDental running on server

Post by dcrider » Fri Mar 12, 2021 8:30 am

Please let us know which version this was implemented in so we can being testing in order to upgrade.

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jordansparks
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Re: Multiple Instances of OpenDental running on server

Post by jordansparks » Fri Mar 12, 2021 11:04 pm

20.5.33, 20.4.56
Jordan Sparks, DMD
http://www.opendental.com

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Multiple Instances of OpenDental running on server

Post by Tom Zaccaria » Thu Mar 18, 2021 7:10 am

Fix seems to be working.
Thanks

drtmz

SriramChellappan
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Re: Multiple Instances of OpenDental running on server

Post by SriramChellappan » Thu Mar 18, 2021 12:32 pm

How big of an issue is this for us to upgrade now.

SriramChellappan
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Re: Multiple Instances of OpenDental running on server

Post by SriramChellappan » Thu Mar 18, 2021 12:34 pm

I don't see multiple OD services running in our server.

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