Audit trail time doesn't match computer time

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Hersheydmd
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Audit trail time doesn't match computer time

Post by Hersheydmd » Mon Nov 30, 2020 10:53 pm

I am on version 20.2.30.0
The audit trail time is off by about 5 hours. What time zone is it? Can it be set to the local time?
Also, besides being in another time zone, it is off by 10-15 minutes. I moved a test appointment at 1:42 AM on 12/1/20, the audit trail shows that it was moved at 7:32 PM 11/30/20.
The Local Time showing in the Manage module, matches my computer time, which is showing the correct time. Only the Audit Trail is out of sync.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
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jordansparks
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Re: Audit trail time doesn't match computer time

Post by jordansparks » Tue Dec 01, 2020 12:19 pm

Most/all audit trail entries are tied to server time so that they cannot be manipulated by someone changing the local computer time. Have you checked your server time?
Jordan Sparks, DMD
http://www.opendental.com

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Hersheydmd
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Re: Audit trail time doesn't match computer time

Post by Hersheydmd » Tue Dec 01, 2020 7:19 pm

Thank you. My server time was way off. Synced it. Hope it holds.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

GSKvIT
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Re: Audit trail time doesn't match computer time

Post by GSKvIT » Thu Dec 17, 2020 12:13 am

If you're having server time issues it's probably best to have that looked at. It could be a battery.

Here's a software fix though:

https://www.timesynctool.com/
IT Professional
10+ Years
Certified Microsoft Partner
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https://biglittlefy.com

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