Error on converting database from 4.4.10 to 7.0.34 (errno: 121)

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SmileLabNicosia
Posts: 1
Joined: Tue Nov 24, 2020 2:24 am

Error on converting database from 4.4.10 to 7.0.34 (errno: 121)

Post by SmileLabNicosia » Tue Nov 24, 2020 2:44 am

Trying to upgrade from Opendental 4.4.22 to 7.0.34. I am running into an error converting the database.

I have updated the mysql database from 4.2 to 5.0 in order to make it compatible to opendental 5.0+ and also updated opendental from 4.4.10 to version 7.0.34.0. When I open opendental it asks to convert the database to the newer version (7.0.34.0) and I get the following error:

"Can't create table '.\opendental\procnote.frm' (errno: 121)
Conversion unsuccessful. Your database is now corrupted and you cannot use it. Please contact us."

Any help would be appreciated :D

joes
Posts: 239
Joined: Tue Aug 13, 2019 12:41 pm

Re: Error on converting database from 4.4.10 to 7.0.34 (errno: 121)

Post by joes » Tue Nov 24, 2020 8:54 am

Our technicians can assist you with updating from an older version of Open Dental. Please call 503-363-5432, or see the following page for other ways to contact support, https://www.opendental.com/contact.html.
Joe Sullivan
Open Dental Software
http://www.opendental.com

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