Out of Memory Error

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drtech
Posts: 1647
Joined: Wed Jun 20, 2007 8:44 am
Location: Springfield, MO
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Out of Memory Error

Post by drtech » Mon Aug 10, 2020 2:20 pm

Adding an image to an insurance claim produced this error after selecting an *.odt document from the images folder:
B/C it is not an "image?"

OD v20.1.33

Error Encountered - 08/10/2020 4:11:57 PM
Unhandled exception: Out of memory.
System.OutOfMemoryException
at System.Drawing.Image.FromFile(String filename, Boolean useEmbeddedColorManagement)
at System.Drawing.Image.FromFile(String filename)
at OpenDental.FormClaimAttachment.buttonAddImage_Click(Object sender, EventArgs e) in C:\SVN\beta\OpenDental\Forms\FormClaimAttachment.cs:line 190
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

joes
Posts: 239
Joined: Tue Aug 13, 2019 12:41 pm

Re: Out of Memory Error

Post by joes » Tue Aug 11, 2020 8:59 am

You are correct. The file can't be attached because it is not an image. When using the DentalXChange image attachment tool, valid file types are BMP, GIF, JPEG, PNG, and TIFF.
Joe Sullivan
Open Dental Software
http://www.opendental.com

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jordansparks
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Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
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Re: Out of Memory Error

Post by jordansparks » Fri Aug 14, 2020 8:49 am

It should have told you so instead of an error, of course.
Jordan Sparks, DMD
http://www.opendental.com

joes
Posts: 239
Joined: Tue Aug 13, 2019 12:41 pm

Re: Out of Memory Error

Post by joes » Mon Aug 17, 2020 9:26 am

I've created a job to enhance the error that is displayed so that it will describe what file types are valid for attachments.
Joe Sullivan
Open Dental Software
http://www.opendental.com

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