Error in home backup

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Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Error in home backup

Post by Tom Zaccaria » Wed Oct 30, 2019 6:43 pm

Been trying to restore 19.3.9 to home computer. Got this error

Unhandled exception: Field not found: 'DataConnectionBase.DataConnection.DataReaderNullTimeoutSeconds'.
System.MissingFieldException
at OpenDental.FormOpenDental.FormOpenDental_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Any help would be appreciated.

drtmz

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cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Error in home backup

Post by cmcgehee » Thu Oct 31, 2019 7:23 am

Do you compile your own Open Dental?
Chris McGehee
Open Dental Software
http://www.opendental.com

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Error in home backup

Post by Tom Zaccaria » Thu Oct 31, 2019 7:39 am

No, I do not.
I did upgrade from 19.2.35 to 19.3.9 at home and the office . Discovered 19.3.9 was too buggy. Decided to go back and install 19.2.35 or one of those versions, at home. That is when the error occurs.
We still have 19.3.9 at the office.

drtmz

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cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Error in home backup

Post by cmcgehee » Thu Oct 31, 2019 12:35 pm

Judging by the error you're getting, it looks like your home is half on 19.3 and half on 19.2. I would reinstall Open Dental on your home computer.
Chris McGehee
Open Dental Software
http://www.opendental.com

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Error in home backup

Post by Tom Zaccaria » Thu Oct 31, 2019 1:08 pm

Tried that twice. Deleted Opendental data but not OD Images. No luck. I will delete everything, do a clean install and go from there.
Very frustrating.

drtmz

User avatar
cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Error in home backup

Post by cmcgehee » Thu Oct 31, 2019 3:07 pm

After you reinstall, can you right-click on these two files, select "Properties", and tell me the version numbers?
C:\Program Files (x86)\Open Dental\DataConnectionBase.dll
C:\Program Files (x86)\Open Dental\OpenDental.exe
Chris McGehee
Open Dental Software
http://www.opendental.com

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Error in home backup

Post by Tom Zaccaria » Fri Nov 01, 2019 2:35 am

C:\Program Files (x86)\Open Dental\DataConnectionBase.dll V 1.0.0.0

C:\Program Files (x86)\Open Dental\OpenDental.exe V19.3.15.0

Should I just copy the .dll file from office to home?

drtmz

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Error in home backup

Post by Tom Zaccaria » Fri Nov 01, 2019 12:03 pm

Cmcgehee,

Just copied a new version of C:\Program Files (x86)\Open Dental\DataConnectionBase.dll to my home computer and it worked like a charm. Back in business.
Thanks for the input.

drtmz

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