Mobile web appointment deleted not logged in audit log!

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sammyp42
Posts: 14
Joined: Wed Jun 04, 2014 12:55 pm
Location: Redwood City, CA

Mobile web appointment deleted not logged in audit log!

Post by sammyp42 » Tue Jul 16, 2019 2:47 pm

I'm not sure if I'm just not looking at this correctly, but I can't seem to find any record in the audit log for appointments deleted through the Mobile Web. The appointments simply disappear and there's no record of it having existed. There's also no granular access control for Mobile Web users. Any improvements in the works?

sammyp42
Posts: 14
Joined: Wed Jun 04, 2014 12:55 pm
Location: Redwood City, CA

Re: Mobile web appointment deleted not logged in audit log!

Post by sammyp42 » Tue Jul 16, 2019 2:50 pm

To clarify, there is an Appointment Create record, but no Appointment Delete record... so I overstated "there's no record of it having existed." But I wouldn't know to look for the appointment create, since there's no easy way to tell it was deleted.

I am running on 19.1.

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cmcgehee
Posts: 659
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Mobile web appointment deleted not logged in audit log!

Post by cmcgehee » Wed Jul 17, 2019 11:27 am

There is an outstanding feature request (#7759) for adding permission levels to users in Mobile Web. You can add votes to make that request a higher priority. I don't see a request to add logging when deleting an appointment in Mobile Web, so you may want to add that as a new feature request.
https://www.opendental.com/manual/featurerequests.html
Chris McGehee
Open Dental Software
http://www.opendental.com

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