Importing emails from gmail.

For users or potential users.
Post Reply
drjorgel1
Posts: 20
Joined: Sat Feb 25, 2012 2:45 am

Importing emails from gmail.

Post by drjorgel1 » Thu May 02, 2019 5:46 am

How can you copy and paste gmail pt e-mails to an OD pt file? I open a file in images for email, but cant copy and paste to that file from emails. Any other way to do this?

User avatar
jsalmon
Posts: 1551
Joined: Tue Nov 30, 2010 12:33 pm
Contact:

Re: Importing emails from gmail.

Post by jsalmon » Thu May 02, 2019 9:36 am

There isn't a way to copy and paste email from GMail but you can sync your entire GMail account with Open Dental so that incoming emails automatically show up within Open Dental.
Incoming Email Settings
https://www.opendental.com/manual/emailbyuser.html
and then set the Inbox Receive Interval
https://www.opendental.com/manual/emailsetup.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

drjorgel1
Posts: 20
Joined: Sat Feb 25, 2012 2:45 am

Re: Importing emails from gmail.

Post by drjorgel1 » Thu May 16, 2019 3:58 am

I got the outgoing emails from my office in my progress note , but not what the patient answered. Anyway to set that up so the answered emails shows in my progress?

User avatar
cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Importing emails from gmail.

Post by cmcgehee » Thu May 16, 2019 8:10 am

Yes, you can set this up by following the links Jason posted above.
Chris McGehee
Open Dental Software
http://www.opendental.com

noestervemb
Posts: 59
Joined: Sat Jul 09, 2016 7:45 am

Re: Importing emails from gmail.

Post by noestervemb » Sun May 26, 2019 7:05 am

However you have to be aware this is not imap protocol so huge problems if you use outlook. We have 4 front desk. All have individual emails but also access to the shared office email. If you put that into open dental there is no 2 way sync (requires imap) so will mess up your outlook.

User avatar
jsalmon
Posts: 1551
Joined: Tue Nov 30, 2010 12:33 pm
Contact:

Re: Importing emails from gmail.

Post by jsalmon » Tue May 28, 2019 6:43 am

Correct, POP3 is currently supported while IMAP is feature request #3276
https://www.opendental.com/manual/featurerequests.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

Post Reply