Hi Everyone,
I have a claim that I have finalized and marked as received. However, I would like it to show up in the batch ins window. I tried to delete this claim by changing the status to unsent, and when I hit delete, open dental tells me I can not delete a claim with EOB attached to it. The problem is I did not attach the EOB and I can't delete this claim without deleting the non existing EOB. I wanted to re-enter this claim through batch ins.
Many thanks in advance,