My Hygienist Deleted a Perio Exam Chart and...

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Rickliftig
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My Hygienist Deleted a Perio Exam Chart and...

Post by Rickliftig » Wed Feb 27, 2019 5:41 pm

My Hygienist Deleted a Perio Exam Chart and... There was no way to undelete it.

Seems to me, there should be either:
  • A security restriction
    Or a soft delete
    Or an undelete
    Or a prompt asking, “Are you sure?”
Thoughts? Has this happened to anyone else?
Another Happy Open Dental User!

Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net

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jsalmon
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Re: My Hygienist Deleted a Perio Exam Chart and...

Post by jsalmon » Thu Feb 28, 2019 9:17 am

We typically ask the user if they are sure first before deleting things, I'll create a ticket for this.
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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jsalmon
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Re: My Hygienist Deleted a Perio Exam Chart and...

Post by jsalmon » Thu Feb 28, 2019 9:21 am

Correction, apparently we already ask the question "Delete Exam?" and have since before Open Dental 4.7
I only looked at the Delete button from within the Perio Chart window, is there another way your hygienist is deleting exams?
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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Rickliftig
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Re: My Hygienist Deleted a Perio Exam Chart and...

Post by Rickliftig » Thu Feb 28, 2019 9:39 am

Hi Jason - she deleted the perio exam chart from the perio chart page. I’ll have to try and replicate it later. Of course, she might have confirmed “Do you want to delete”, too. At least she fessed up.
Another Happy Open Dental User!

Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net

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Rickliftig
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Re: My Hygienist Deleted a Perio Exam Chart and...

Post by Rickliftig » Thu Feb 28, 2019 10:29 am

So - she did click without reading the box - "Do you want to delete this exam, Y or N"

Sigh - why can't they all just be perfect, like me? :D
Another Happy Open Dental User!

Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net

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jsalmon
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Re: My Hygienist Deleted a Perio Exam Chart and...

Post by jsalmon » Thu Feb 28, 2019 10:51 am

You could restrict your less than perfect employees by putting a date restriction on the PerioEdit permission so that they have to ask a perfect user, such as yourself, before deleting historic exams. :D
https://www.opendental.com/manual/permissions.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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Rickliftig
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Re: My Hygienist Deleted a Perio Exam Chart and...

Post by Rickliftig » Sat Mar 02, 2019 6:40 am

Finally got to playing around with it today Jason.

IMO, user groups other than admin should have the perio chart edit (and all edits) automatically set to 'x' days as a default.

Thanks!

RL
Another Happy Open Dental User!

Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net

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