Getting rid of insurance write-offs

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michaelph2
Posts: 1
Joined: Mon Jan 14, 2019 4:10 pm

Getting rid of insurance write-offs

Post by michaelph2 » Mon Jan 14, 2019 4:22 pm

I am a relatively new open Dental User and have used Dentrix and Eaglesoft in the past. With Dentrix and Eaglesoft when you schedule an appointment the expected amount that shows up on the appointment is the expected amount from insurance. They have claims set up that go out at the UCR fee, but the scheduled amount reflects what we expect to receive. When I am trying to figure out the production scheduled for the month it is artificially inflated because it shows our UCR fees for everything. Does anyone know if we can get show what we expect, not our UCR fees?

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cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: Getting rid of insurance write-offs

Post by cmcgehee » Mon Jan 14, 2019 6:01 pm

If you're wanting to see your expected production on each appointment in the Appointment module, you can edit the appointment view to not display "Production" and instead display "Net Production". Details on how to do this can be found https://www.opendental.com/manual/appoi ... indow.html.
Chris McGehee
Open Dental Software
http://www.opendental.com

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