Unable to view images

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missopendental
Posts: 2
Joined: Fri Nov 30, 2018 11:01 am

Unable to view images

Post by missopendental » Fri Nov 30, 2018 11:04 am

My OD keeps freezing when I try to view things in, for example the insurance break down we saved. It then kicks me out and I have to log back on but this happens whenever I try to view any of the things saved under images. Does anyone know how to fix this? Thanks!

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jsalmon
Posts: 1551
Joined: Tue Nov 30, 2010 12:33 pm
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Re: Unable to view images

Post by jsalmon » Fri Nov 30, 2018 1:28 pm

What version of Open Dental are you currently using and how are you storing images (found in Edit Paths window)?
https://www.opendental.com/manual/paths.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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