Claim window won't close

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raumfd12
Posts: 1
Joined: Mon Jul 10, 2017 4:40 pm

Claim window won't close

Post by raumfd12 » Wed Jan 24, 2018 6:40 pm

In the past 3 weeks something has been happening with the Claim window. We highlight the procedures, hit create claim, but then we cannot save or delete the claim creation window. Like can't see the bottom of the window to hit the OK or SEND or DELETE buttons. It doesn't happen on all my computers. But they all have the same monitor so it is strange. Happened on my laptop tonight. Can't scroll down or change the window size to get to those buttons. Have to kill the program and start over when it happens. Any ideas???

JoeMontano
Posts: 64
Joined: Thu Aug 20, 2015 11:08 am

Re: Claim window won't close

Post by JoeMontano » Thu Jan 25, 2018 6:51 am

What version are you on?
We fixed a bug in version 17.3.45 and 17.4.16 : "Claim Edit, window size was too large on minimum supported screen resolution."
Try updating and see if that fixes the problem.
Joe Montaño
Software Engineer
Open Dental Software
Joe@OpenDental.com

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