Web Sched Recall settings

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JohnStark
Posts: 2
Joined: Tue Jan 23, 2018 5:55 pm

Web Sched Recall settings

Post by JohnStark » Tue Jan 23, 2018 6:02 pm

I'm using Web Sched Recall and when it reminds a patient, usually through email or text, it takes them off my recall list temporarily. It is my understanding that this is so I don't keep bothering them. I feel like some of my patients need an actual live person to call them but now I don't have an easily accessible list for my staff to work off. My staff is smart enough to not contact a patient that has been recently contacted. Does anyone know how I can adjust these settings? Thanks in advance.

JoeMontano
Posts: 64
Joined: Thu Aug 20, 2015 11:08 am

Re: Web Sched Recall settings

Post by JoeMontano » Thu Jan 25, 2018 9:25 am

I don't think there is a way to do this currently, you might want to enter a feature request. (http://opendental.com/manual/featurerequests.html)
Alternatively this report could be something our query team could create for you. (http://opendentalsoft.com:1942/ODQueryR ... tForm.aspx)
Joe Montaño
Software Engineer
Open Dental Software
Joe@OpenDental.com

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