Question about survey of posb.

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travisjohn
Posts: 1
Joined: Wed Jan 10, 2018 5:26 pm

Question about survey of posb.

Post by travisjohn » Wed Jan 10, 2018 5:30 pm

Currently we have a email sent out to our patients after their visit, that gives them a short survey so they can review the office cleanliness, friendliness staff, wait time, experience, and to leave a comment. Does open dental have any of this option with their eServices? I was reading around and couldn't find anything that was mentioned about it... Would like to switch to open dental for patient confirmation and eservices, but don't want to lose the surveys our patient's get to fill out for us.

Thank you,
Travis John'

JoeMontano
Posts: 64
Joined: Thu Aug 20, 2015 11:08 am

Re: Question about survey of posb.

Post by JoeMontano » Thu Jan 11, 2018 6:40 am

Hello Travis John'!

Glad to hear that your interested in converting over to Open Dental. To answer your questions I believe that Web Forms would work for the scenario you described! Per our documentation:

"Web Forms are an eService that allows patients to fill out and submit forms online using any browser. They are hosted on the Open Dental web server and free to use while on support." http://opendental.com/manual/webforms.html

If you send an email with a link to a Web Form, your patients could fill out the form and have all the values automatically imported into Open Dental when they are finished. You should consider giving our office a call and they can walk you through all sorts of options and answer any questions 503-363-5432.

Thanks,
Joe Montaño
Software Engineer
Open Dental Software
Joe@OpenDental.com

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